Cancún Mexico

Our family had a fantastic stay! The reception desk has undergone a major transformation and is fantastic! Joa and Andréa we are absolutely fantastic. Joa continues to provide the most exceptional customer service and we can’t thank him enough.
At the bar Hamza and Julio provided fantastic service and drinks and we’re always a pleasure to see.
The Guest Relations manager Felipe was consistently present and willing to take care of any large or small requests that we had and we can’t thank him enough for all his efforts.
He truly made our stay memorable as always!
My only negative feedback would be the Golf Cart situation to and from Aquamarina to the main village. The golf carts are too old and decrepit and there are far too many speed bumps. I’m talking like 25 speed bumps and a five minute drive !!!!It makes for a very uncomfortable ride and was a major inconvenience.
That being said it was a fantastic vacation and thanks for the entire GO team!

This resort is amazing. Our family ranges in age from 8 to 90, and everyone loved their time at Club Med Cancun and want to return next year.

The resort was beautiful, the vibes were amazing, and the energy was nonstop. From relaxing by the beach to all the fun activities, everything was top-notch.

A special shoutout to our amazing G.O., Alan! He went above and beyond to make sure everyone had a great time. Always smiling, super helpful, and full of good vibes—Alan truly made the trip extra special.

Already dreaming about my next Club Med getaway!

This is our 3rd time at this Club Med and we had another great experience. We are an active family of 6 and we enjoyed everything the club had to offer from trapeze, beach volleyball, pickleball, soccer, archery and sailing. A special shout out to the circus GOs Adan, Pia, Silver, Victoria and Maude. They were very patient with both kids and adults and their love for circus activities translates to their enthusiasm to teach and help guests advance their skills. The pickleball GOs were also fun and engaging with guests. We really enjoyed participating in the daily tournaments and getting better with our skills. The never ending energy of the village chief Jose as well as the Sports director Hugo was contagious and we could not help doing daily dance signs with them. The fitness GOs such as Nelson and Magali were also very nice and professional. We enjoyed the HITT, Zumba and aqua gym classes. Emiliano in the store is super friendly and helpful and Jason was always engaging us in fun conversations. Finally, a big shout out to Jose, the bartender in the main Velas bar. He was super attentive and was always in a great mood. Thanks Club Med again for another unforgettable experience. We will be back!